Frequently Asked Questions


If you have questions related to Ordering, Downloading or Delivery, click here.


If you have questions or problems relating to Installing a product, click here.


If you no longer have your original Software Installation File or Serial Numberclick here.


If you have questions or problems relating to the Use of a particular product, use this table to get started:

Product Windows Windows MacOS Macintosh
App  iCorrect EditLab Pro Application Go Go
App  iCorrect EditLab Pro Plug-in Go Go
App  iCorrect OneClick Plug-in Go Go
App  iCorrect Portrait Plug-in Go Go
App  inCamera Plug-in Go Go
App  iCorrect Application Go N/A
App  iCorrect EditLab Application Go Go
App  iCorrect EditLab Plug-in Go Go
App  iCorrect Professional Plug-in Go Go
App  inCamera Professional Go Go
App  ColorSynergy N/A Go

If you are unable to find the answer to your question in the FAQs, please contact Pictographics Technical Support at Contact Us. We do not provide telephone support. If this policy makes you uncomfortable, click here to see what our customers have said about it.

All inquiries must include: